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Please see below guidance and template documents.

Dealing with Complaints other than Abuse STD1_1.7.A_Guidance_Complaints_other_than_Abuse.pdf
Responding to Allegations STD2_2.1.A_Guidance_Reporting_Allegations.pdf STD2.1.A_Template_1_Child_Protection_Referral_Form_2.pdf STD2_2.1.B_Guidance_Responding_to_an_Adult_Making_an_Allegation.pdf STD2_2.1.C_Responding_to_a_Child_making_an_Allegation_of_Abuse.pdf STD2_2.1.D_Responding_to_an_Anonymous_Allegation_of_Abuse.pdf STD2_2.1.F_Responding_Re_Allegation_Unrelated_to_Church_Personnel.pdf STD2_2.3.A_Information_Sharing.pdf